Student FAQs


Can I track my progress in courses?
expand_less
expand_more
Yes, in your profile it will show you what courses you’re signed up tot and what quizzes you’ve completed.
Why is my profile blank?
expand_less
expand_more
You can fix this by clearing your browsers cache. If I’ve updated the site and your browser has an old version stored then it might have a problem showing up. If that doesn't work get in touch
Why is separate science 3 courses?
expand_less
expand_more
I’ve separated out the separate science courses into the different sciences to give you more flexibility. Maybe you only need some help in biology and don’t want to pay for Physics; maybe you’re doing higher chemistry but foundation physics; maybe you need AQA for one subject and Edexcel for another.
I paid for a course and registered but I didn't get an email. 
expand_less
expand_more
For some reason most are going into spam folders, if you can’t find it there get in contact 
Are you going to cover my exam board?
expand_less
expand_more

Yes!

I’m working as quickly as I can to change everything into the correct order for each exam board.  

I paid for a course, but when I click it says I'm not enrolled
expand_less
expand_more
You can fix this by clearing your browsers cache. If I’ve updated the site and your browser has an old version stored then it might have a problem showing up.
I've found a mistake!
expand_less
expand_more
I’m a human being and while adding thousands of questions to this site, I’m sure at some point I’ve click A when it should be B, Just let me know and I’ll fix it 
Why are A-Levels more expensive?
expand_less
expand_more
There is more content to write and the content is more complicated so it takes longer to write
Why do I have to pay?
expand_less
expand_more
This is a really good question, and I thought long and hard about starting these questions. All of my videos on YouTube are free to access but they take a really long time to make and the equipment is expensive to buy. I need to charge a tiny amount for these questions to help me make more videos for you.
How long does course access last for?
expand_less
expand_more
Access is for one calendar year, for example if you sign up on 1st May 2020, you’ll have access until 1st May 2021. You may be able to time it so access covers your year 10 mocks and you real exams in year 11.
How do I find my courses?
expand_less
expand_more
I've picked the wrong course/exam board!
expand_less
expand_more
No worries, just get in contact this can easily be swapped over!
When should I start revision?
expand_less
expand_more
Now
Why are you so much cheaper than everyone else?
expand_less
expand_more
because I’ve made this myself from my spare room. Not from fancy offices in London, without the help of expensive web developers. I don’t have high costs that need to be passed on
Can I get a refund?
expand_less
expand_more

Once you’ve started using the course or downloaded the pdf I’m unable to offer a refund.

But If you made a genuine mistake and signed up for the wrong course etc then get in contact 

It's a month before the exam, can I pay less for just one month?
expand_less
expand_more
The best time to start revision is as early as possible, thats why I only do year memberships. Monthly memberships would be unfair to students who want to start revising early
What is included in the courses?
expand_less
expand_more
Multiple choice questions on every single lesson. If I would teach a lesson on a subject then there is a set of questions for it!
What is so amazing about multiple choice questions?
expand_less
expand_more
Multiple choice questions on every single lesson. If I would teach a lesson on a subject then there is a set of questions for it!
What sort of questions are in the course?
expand_less
expand_more

Some of them will be basic recall of facts and multiple choice questions (little and often) has been shown to be a great way to revise.

But not all the questions on the exam will be just about remembering things! So some of the questions will be answering maths questions, some will need a pen and paper so you can work out the answers, some questions have picture or graphs to interpret. Each topic needs a slightly different sort of question, but there is nothing to write down and you don’t need to wait for a teacher to mark it to find out if you’re right or not.

You can always try them for free first.

What feedback do I get?
expand_less
expand_more
After you’ve finished a quiz you can ‘View Questions’ and see which ones you got correct and which you didn’t
How often should I revise?
expand_less
expand_more
Little and often is the key with this, if you try a quiz straight after you have a lesson on a topic that will help it sink in. As part of revision a few months before the exams you might bet 50% on the quiz, if you try it again a month later you could get 60% hopefully by the time you go into the exams you’ll know all the content!
Is this revision or teaching?
expand_less
expand_more
This is revision for exams, all the teaching is done on my YouTube channel (for FREE!) this is to help you remember things and work out answers not to teach you new content.
Is this for students or schools?
expand_less
expand_more
Either! The standard sign up is aimed at students at home, if schools want to sign up whole classes the best thing to do is to look at the school pricing pages and then get in contact!
Are fully worked answers or examples included?
expand_less
expand_more
No, that would have pushed the time to create this site up massively and would have made everything more expensive. I’ve tried to balance the site being really helpful and affordable for as many people as possible.
What are the differerent levels?
expand_less
expand_more
This course is a combination of different skills at different levels. I’ve divided each topic into easy, medium and hard questions. If you’re starting a new topic or aren’t very confident, then start with the easy questions, if you’re not sure how confident you are on a topic, begin with the medium questions. If you’re aiming for the top grades and its the day before the exam, try the hard questions. Easy/medium/hard don’t correspond to grades but confidence in a topic.
I was expecting books in the post!
expand_less
expand_more
As mentioned on the product descriptions all workbooks are pdf downloads and not physical copies. Nothing will be sent in the post
I haven't received my order
expand_less
expand_more
You should have automatically received two e-mails, the second one from Fetch contains a download link. You can just click on this link and the pdf should start to be download automatically.The advantage to downloading it from Fetch, is that you will be automatically updated if I need to make any changes to the document.If you can’t find the second e-mail, try checking your spam folder, or searching your inbox. If you think you’ve deleted it by mistake or can’t find the email, please get back in contact with me.If you visit https://primrose-kitten.fetchapp.com/orders enter your order number and email you will be taken directly to the download page
My order has expired
expand_less
expand_more
You have 3 months from order to download items, you can click the links 30 times. please download and save the items. Contact me if you need the link sent again
Are you connected to any of the exam boards?
expand_less
expand_more

No.

None of my downloads or courses have been seen or checked or endorsed by any exam board.

My exam predictions are just GUESSES!! I don’t have any insider knowledge just years of looking at exam papers.

I have done some work for the exam boards (Videos for Edexcel) had coffee with the subject leaders lots of time and written some revision guides that are endorsed by AQA.


Parents FAQs


What can you do to help?
expand_less
expand_more

There are lots reasons why students might need a bit of extra help…

  • Aiming high, if your child has need to get a certain grade to get on to a course or into a university, some parents want to provide the support to do that
  • No teacher in school, unfortunately not all school have a full staff of teachers.
  • Disruption or change in teacher. If your child’s teacher leaves they might not get replaced immediately or it might take a while for the class to get reestablished.
  • Personality clash, some student just don’t get one well with a particular teachers style.
  • Low level disruption in class preventing learning
  • Frequent absence from school due to health reasons
  • Changing school due to life changes

GCSEs and A-Levels happen at an awful time. Hormones, life and relationships. Combined with the pressure to do well and make the right decision can leave student feeling overwhelmed. I want to support them through learning new content, revision, picking A-Levels, applying to university and coming out the other side with their mental health intact.


  • I have free revision guides to download, these cover everything that the examiners think student know, they can be used to identify gas in knowledge and the video links can be used to fill in the gaps in the knowledge
  • My YouTube channel has free teaching and revision videos
  • This website has courses to help students revise
  • I write predicted papers for the upcoming exams
  • I have workbooks with thousands of questions in

For every lesson a student has in school, I aim to have a video explaining the content, online multiple choice question and workbooks questions, to help them secure the knowledge and aim to get the best grades they can! 


Teacher FAQs


Is there a discount for schools?
expand_less
expand_more

YES!

A big part of the reason I do this is because this is the website I wanted to be able to use as a teacher, but it didn’t exist.

So, I’ve made it and I want to make it available to as many teachers as possible.

Get in contact here 


Ambassador Program


Give 10% off to your followers/subscribrers/friends and get 10% back as commission! 

Sign up here.